Refund policy
A|D Fashion – Return Policy
At A|D Fashion, we take pride in the quality and craftsmanship of our designs. We want you to feel confident with your purchase. Please review our return policy carefully before completing your order.
All Sales Are Final
Due to the exclusive nature of our collections, all sales are final. We do not offer refunds, returns, or exchanges unless the item arrives damaged or defective.
Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us within 48 hours of delivery at ADfashionofficial@outlook.com with:
- Your order number
- Clear photos of the item and packaging
Once approved, we will offer a replacement or store credit at our discretion.
Eligibility Conditions
To be eligible for review:
- Items must be unworn, unaltered, and in original condition
- Original tags must be attached
- Items must be returned in original packaging
Items showing signs of wear, damage, or alteration will not be accepted.
Non-Returnable Items
The following items are non-returnable and non-refundable:
- Sale or promotional items
- Custom-made or altered designs
- Accessories
- Items purchased using discount codes (unless stated otherwise)
- Fashion Show Tickets
Shipping Costs
Shipping fees are non-refundable. Customers are responsible for return shipping unless the item is confirmed defective.
Final Decision
A|D Fashion reserves the right to deny any return that does not meet our policy standards.